For nearly 20 years, the federal government has been considering the use of shared services. Progress has been slow, especially in the area of consolidating duplication and overlap in areas such as finance and accounting. This panel examines approaches to accelerate shared services in operations.
How is shared services used in finance and accounting?
What can go wrong and how can failure risk be managed?
What is the experience of commercial firms with shared services models?
What are the levels of cost savings and service delivery improvements that can be expected?
Managing Director, CFO Advisory Practice Lead,
Accenture Federal Services
Innovations Operations Manager,
GSA Office of Shared Solutions and Performance Improvement