New innovations in cognitive technology and authentication give government officials a better understanding of who is “knocking” at the door. Through cognitive technology, digital identity will not only allow government to more effectively and efficiently police access, but it will enable citizens to safely electronically engage with government. This session will explore digital identity and the new role it can serve as it moves from policing to enabling access.
Provide a basic understanding of:
-The new role it can serve as it moves from policing to enabling access
-How it supports government in providing more personal and meaningful citizen engagement
-BYOID – bring your own identity – through natural language-based dialog, or conversational commerce, that uses cognitive technology to support public user interface
-New innovations in authentication so governments know who is knocking at the door
-How to understand and respect differing privacy and security expectations and individual citizen preferences.