This panel will discuss the decade-long efforts by two administrations, Congress, the Government Accountability Office, the Office of Management and Budget and federal and state agencies to identify, measure, track and resolve improper payments. The session will highlight key milestones over the years and present a case study of how one state leveraged technology and behavioral sciences to affect positive change in benefit recipients that resulted in a reduction in improper payments and saving to taxpayers.
Better understand existing best practices across federal and state agencies as well as how industry best practices can be tailored to agencies use in improving program integrity and reducing improper payments. Will highlight how Enterprise Risk Management is key to these program integrity efforts. Will also explore current improper payment legislation and proposed new legislation and what impact that will have on federal and state programs.