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AGA 2019 Professional Development Training


M102 - M102 - Emotional Intelligence 101 (1.5 CPE, FOS: PD)


Jul 22, 2019 10:30am ‐ Jul 22, 2019 11:45am

Description

This session will explore different ways to improve your communication skills to help you navigate both positive and negative situations. Attendees will learn how to overcome their natural communication tendencies, the different ways empathy plays into emotional intelligence and the appropriate uses of emotional intelligence and adaptability.

  • Learn to get over the initial hurdle and be a better communicator, while handling the pressure of hard situations.

Moderator(s):

Speaker(s):

  • Kim Farington, CPA, Chief Financial Officer, FirstNet
  • Richard Haley, CFO/ Assistant Director of Finance, Facilities and Real Property, FBI
  • Tony Scardino, CGFM, Deputy Under Secretary and Deputy Director of USPTO, PTO

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