A panel of national Financial Technology (FinTech) experts will describe how they foresee the future of the customer experience. Attendees will learn how technologies such as identity management, near field communications and voice recognition will change how they interact with customers.
The objective of this session is to educate the public about national strategies utilizing technology to put customers at the heart of organizations. You will learn how to utilize technology to create effective positive customer relationships. Attendees will also gain insight into modern, seamless and secure approaches to increase electronic invoicing and electronic payments, and retire national lockboxes.
Supervisory Program Manager,
Bureau of the Fiscal Service
Product Mgr for Research & Analytics,
Bureau of the Fiscal Service, Office of Data Transparency