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AGA 2019 Professional Development Training


W121 - W121 - Upskilling to a Digital Mindset


Jul 24, 2019 2:05pm ‐ Jul 24, 2019 2:55pm

Description

We live in an increasingly digitalized world, where most of our processes seem to be moving in that direction. Digital is seen as a key component for future success, particularly concerning customer satisfaction. Attendees will learn how they can develop a digital mindset for themselves and their organization.                 

  • 1. What does it mean to have a digital mindset? 2. How can an individual or organization assess where it is on the digital mindset continuum? 3. What are some practical approaches to migrating to more of a digital mindset?

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