The introduction of emerging technologies, such as robotics process automation (RPA) and artificial intelligence, affects the approach to day-to-day work. This impact is amplified in the finance community, where many repetitive, transactional work needs to be performed. Learn from agency leaders how they handled reskilling their workforce to integrate RPA.
The only way to be ready for technology changes on the horizon is to accept that the workforce needs to adapt.
New skills must be introduced, and the overall approach to work must change.
Leaders from USDA and GSA will discuss their reskilling journeys and how they used RPA to change operations in these finance organizations.