Theresa knows a thing or two about pivoting on a dime and transforming people and technology to meet shifting, often conflicting, priorities. From the server rooms of some of the biggest global banks to the Situation Room at the White House, and now from inside the Fortune 500, she has a unique perspective on ways to accelerate and reimagine the customer experience and business operations, while keeping people and data secure. She will guide attendees through “reimagining” -- altering an original process or idea in such a dramatic way that it becomes a supercharged remake. What will happen over the next 18 months in the process of reopening the global economy after COVID-19 restrictions might be the fastest reimagination of our economy in recent history. Theresa will provide us with a list of ideas for your reimagine plans and offer her top three predictions about the direction of cybercrime in 2021.