Mitchell_Winans

Mitchell Winans

Head of CX and Strategic Planning, IRS, U.S. Dept. of Treasury

Mitch Winans is Head of Customer Experience and Strategic Planning in the Internal Revenue Service (IRS) Office of the Chief Procurement Officer. In this role, he is responsible for enhancing the procurement experience for internal and external stakeholders, managing strategic planning for an organization with over 350 employees and a $2.6B annual procurement portfolio, and advising leadership on organizational development, technology and process improvements, and customer and employee engagement. Prior to joining the IRS, Mitch was an Industry Liaison at the First Responder Network Authority (FirstNet) under the Department of Commerce and helped the newly formed agency establish its procurement organization and small business program. Before coming to FirstNet, he served in various roles at the Department of Homeland Security (DHS). As the Strategic Communications Liaison in the DHS Office of the Chief Procurement Officer, Mitch counseled leadership on effective communications strategies and managed the spread of procurement information to industry, Congress, the media, the DHS acquisition workforce, and other DHS components. He was also a Contract Specialist for multiple agencies at DHS and supported a wide range of emergency management, law enforcement, and research and development programs for the Federal Emergency Management Agency, Customs and Border Protection, and the DHS Science and Technology Directorate. Before joining DHS, Mitch worked at the U.S. Chamber of Commerce Office of Congressional and Public Affairs. He received an MBA from the Johns Hopkins Carey Business School and a BA from the University of California, Irvine.


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