Ms. Ana Caro

Ana Caro has dedicated more than 20 years to public service, with 13 of those years in human capital. Ms. Caro was appointed as the U.S. Government Accountability Office’s (GAO) Deputy Chief Human Capital Officer in December 2021. She is responsible for leading GAO’s human capital programs, some of which include human resources policy, systems, and programs for strategic workforce planning, employee relations, compensation, and diversity and inclusion. Prior to this role, Ana served as a Senior Level Telework Special Assistant where she led the GAO’s telework strategic initiatives and served on the Pandemic Task Team developing and implementing operating policies and procedures in response to the pandemic. In addition, she led the development of the agency-wide wellness strategy aimed at improving the health and connectedness of staff during the pandemic. Ms. Caro began her human capital career at Pretrial Services Agency for the District of Columbia (PSA) where she served in various roles, including Senior Employee and Labor Relations Specialist and Telework Program Manager. Early in her federal career, Ana was a certified addiction counselor and held several law enforcement positions at PSA providing supervision and pro-social interventions for defendants in D.C. She attended the University of Maryland College Park earning a Bachelor of Arts in Criminology and Criminal Justice and completed the USDA Graduate School, Executive Leadership Program.