Cathie Chancellor JD MS, CRM

Risk Manager, City of Norfolk, Virginia

Seasoned risk management and legal professional with over 15 years of public entity experience with proven ability to effectively manage within large, complex organizational structures. Experienced in developing key program performance metrics and managing pre-defense claims within a $2MM SIR; currently serving as Risk Manager for the City of Norfolk, VA with oversight roles and supervision of occupational, environmental health and safety; property/casualty claims; strategic risk management; created Risk Management Day (RMD); an ERM/SRM based program initiative that is replicable and designed and implemented to address loss trends, facilitate training enhancements, and direct communications concerning new and existing resources between key risk leader stakeholders and employees; PRIMA Outstanding Achievement for a Public Risk Management Program Award recipient and VaPrima (Virginia) Risk Manager of the Year 2023, based on RMD; alumnae of the PRIMA/URMIA ERM Training collaborative; other ERM plan implementation experience has included member of the Ohio University President’s University Risk Council; drafting PROACT (President’s Risk Opportunity Audit & Compliance Team) an ERM initiative developed for Cleveland State University. Demonstrated ERM/SRM program governance, audit, compliance, and actuarial claims data management; candidate for PRIMA Leadership Academy; International Association of Risk and Compliance Professionals-CRCMP; and COSO-ERM.