Jack Galvin
Associate Deputy Assistant Secretary, OIT, DevSecOps, U.S. Department of Veterans Affairs
Mr. Galvin was appointed to the position of Associate Deputy Assistant Secretary for the Office of Information and Technology, serving Development, Security, and Operations (DSO) at the Department of Veterans Affairs (VA) in 2020. Jack directs the operations of information systems, technology and telecommunications at all VA facilities, including VHA Medical Centers, VBA Regional Offices, and VA Field-Based Program Offices. He serves as the Deputy for Development and IT Operations and Services encompassing all levels and on-site customer service support to over 171 VA Medical Centers, over 1287 VA community points of veteran’s care and services, and 56 regional offices and leads a team of nearly 7,500 staff located throughout the nation.
Jack brought with him over 33 years of Veterans Affairs institutional knowledge. He began his career as a Biomedical Engineer at the Providence VAMC. Prior to this appointment, he has held positions of increasing responsibility from facility, to regional to national levels, supporting technology for the betterment of Veterans services. For the past two years, Jack has focused on continuous service improvement of the end user experience, delivering innovation and advancement in IT Service Delivery including introducing the concepts of DevSecOps to IT Operations and Services, leading customer service improvements to all administrations and developing and implementing OIT’s continuous Infrastructure Readiness Program. His focus remains on establishing a unified accountability structure for delivering customer support across all administrations within VA.
CAREER CHRONOLOGY:
2020 – Present OI&T, DSO, Associate Deputy Assistant Secretary
2018 – 2020 OI&T, IT Operations and Services, Associate Deputy Assistant Secretary
2016 – 2018 OI&T, ITOPS Executive Director, End User Operations
2008 – 2016 OI&T Regional Director, Field Operations, Northeast
2003 - 2008 OI&T VISN CIO, VISN 2, Upstate NY VA Healthcare System
2000 - 2003 OI&T Facility CIO, Providence VA Medical Center, Providence RI
1989 - 2000 Chief Biomedical Engineer, Providence VA Medical Center, Providence, RI
EDUCATION:
1988 Masters of Science in Biomedical Engineering, Worcester Polytechnic Institute, Worcester, Ma
1986 Bachelor of Science in Physics, Siena College, Loudonville, NY