Melissa Pitcock

Statewide Imaging and Payments Processing Manager/, Washington State Department of Social and Health Services

Melissa Pitcock is the Statewide Imaging and Payments Processing Manager, and has worked with the Washington State Division of Child Support for 16 years. Melissa is the subject matter expert for imaging and payment processing for all DCS offices across Washington State, which processes just over $670 million dollars in child support payments on an annual basis. Of those payments, 90.1% are received electronically and 99.4% are disbursed electronically. Melissa diligently looks for ways to streamline processes and researches additional payment options for customers in order to meet their needs.