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09:00am - 10:00am EDT - November 16, 2023 | Room: Ballroom B
Mr. Fola Ojumu, Moderator; Jennifer Duncan, Speaker

Ms. Duncan will speak about cybersecurity technology, roles and responsibilities for agencies, regulatory aspects of cybersecurity, defenses against cyberthreats, cybersecurity strategies, and future challenges. She will also discuss cybersecurity law and regulation, posture from the White House, and cybersecurity societal challenges.

10:10am - 11:00am EDT - November 16, 2023 | Room: Ballroom B
Isabel Band, Moderator; Justin Poll, CGFM, MSIM, Panelist; Mr. Byron Adkins, Panelist
This session focuses on the proactive shaping of the learning curve within Federal agencies during the introduction of innovative technology. Drawing on lessons learned from RPA, the discussion extends to the evolving landscape of AI. Key topics include using governance structures strategically, encouraging identification and pursuit of high-value use cases, and navigating the introduction of a risk lens without stifling enthusiasm. Delve into nuanced considerations for successfully integrating technology in the federal sphere, ensuring a thoughtful and adaptive approach to innovation.

10:10am - 11:00am EDT - November 16, 2023 | Room: Ballroom A
Mr. Andy Rider, Moderator; LTC Jayme Hansen, Panelist; Mr. Timothy Shea, Panelist
Ever wonder how a federal medical center - committed to the patient-first philosophy - manages to achieve the trifecta? Think about it, a hospital is only successful with an effective back-office strategy that blends successfully processed contracts with realistic and timely submitted budget requests to achieve a financial obligation rate at 99.99912% (or higher). This session will discuss key strategies employed at some of the Nation's most preeminent medical centers. You will learn how two seasoned professionals made it their mission to bring organization to the (sometimes) chaotic back-office operations.

11:30am - 12:20pm EDT - November 16, 2023 | Room: Ballroom B
Join us for a captivating session where we delve into the boundless possibilities of Artificial Intelligence, exploring strategic approaches, and the potential transformative impact of AI. This session will be a thought-provoking exploration of the AI frontier.

11:30am - 12:20pm EDT - November 16, 2023 | Room: Ballroom A
Jeffrey McLaughlin, Moderator; Victor Udoewa, Panelist; Pavan Pidugu, Panelist; Abena Apau, Panelist; Michael McGuire, Panelist

Public trust in government agencies is critical to effective application of government policy. Improvements in citizen experience (CX) can transform public perception of government and reduce the ‘time tax’ imposed on the public by procedures and interfaces that are inefficient, duplicative, or needlessly complex. Several agency leaders will discuss how CX-focused initiatives have impacted their agencies and the public response to those initiatives.

Hear some of the best innovative ideas in government then use polling to select the winner!

02:00pm - 02:50pm EDT - November 16, 2023 | Room: Ballroom B
Mr. Tony Scardino, Moderator; Renata Miskell, Panelist; Mr. Jamie Holcombe, Panelist; Mr. Frank Petersen III, Panelist
The buzz on artificial Intelligence (AI) hypes peril or promise, casting the technology as a boogeyman or hero. This session will put AI technology in its proper place by focusing on outcomes. What are agencies aspiring to accomplish with AI? What are the best practices for harnessing the power of AI while managing risks? What changes are needed in the workforce of the future as AI becomes integral to digital government?

02:00pm - 02:50pm EDT - November 16, 2023 | Room: Ballroom A